Privacy Policy
1. Introduction
Thank you for visiting our website (https://nutralighting-com). We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our Website.
Our company is engaged in the export of plant extracts and pharmaceutical chemical raw materials. Our business is B2B-oriented, and most visitors to this Website are business clients, partners, or industry professionals.
This Privacy Policy applies to all personal information collected through the Website. If you have any questions about this Privacy Policy, please contact us through the information provided on the Website.
2. Information We Collect
2.1 Information You Provide Voluntarily
When you contact us through the Website, we may collect the following information:
Contact form information: Name, company name, job title, email address, phone number, country/region
Business inquiries: Product inquiries, technical specification requests, cooperation proposals, and other communications
Email correspondence: Any communication sent to us via email
Other voluntarily provided information: Any other information you choose to provide during your visit
2.2 Information Collected Automatically
When you visit our Website, our servers may automatically log the following information:
Your IP address
Browser type and version
Operating system type
Date and time of access
Pages visited and browsing patterns
Referrer URL
Device type and screen resolution
This information is used for Website analytics, security monitoring, and user experience optimization, and does not contain information that can directly identify you personally.
2.3 Cookies and Similar Technologies
Our Website uses cookies and similar technologies to:
Maintain your session state
Remember your preferences
Analyze Website traffic and usage patterns
Provide personalized content recommendations
You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
3. How We Use Your Information
We use collected information solely for the following purposes:
Business communication: Responding to your inquiries, providing product information and quotations
Customer service: Processing your technical consultations and after-sales support requests
Website operation: Maintaining and optimizing the Website’s functionality and user experience
Security and compliance: Preventing fraud, ensuring Website security, and fulfilling legal obligations
Statistical analysis: Understanding Website traffic trends and improving our services
Marketing (with your explicit consent): Sending product updates, industry news, and promotional materials
4. Sharing and Disclosure of Information
4.1 We will not sell your personal information to any third party.
4.2 We may share your information with third parties in the following circumstances:
Business partners: Sharing your contact information with our logistics, certification, or testing service partners to fulfill your inquiry
Service providers: Sharing technical information with cloud service providers, email service providers, analytics tool providers, and other vendors who assist us in operating the Website
Legal requirements: Disclosure as required by applicable laws and regulations, court orders, or government authority requests
Corporate restructuring: Your information may be transferred as part of assets in the event of a merger, acquisition, or asset transfer
4.3 International Data Transfers
As our business operates globally, your information may be processed and stored in jurisdictions outside your country/region, including but not limited to China, Singapore, and other countries where we have business operations. We will ensure that cross-border data transfers comply with applicable data protection laws.
5. Storage and Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected
Business contact information is typically retained for [3] years after the business relationship ends
Website access logs are typically retained for [12] months
If you request deletion of your information, we will process it as soon as possible after verifying your identity
6. Your Rights
Under applicable data protection laws (including but not limited to the EU GDPR, China’s Personal Information Protection Law (PIPL), Singapore’s PDPA, etc.), you have the following rights:
Right of access: Request access to your personal information held by us
Right to rectification: Request correction of inaccurate or incomplete personal information
Right to erasure: Request deletion of your personal information under certain conditions (the “right to be forgotten”)
Right to restrict processing: Request restriction of our processing activities involving your personal information
Right to data portability: Obtain your personal information in a structured, commonly used format
Right to withdraw consent: Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing before withdrawal
Right to object: Object to processing of your personal information based on legitimate interests
If you wish to exercise any of the above rights, please contact us through the information on the Website. We will respond to your request within [30] days.
7. Data Security
We implement reasonable technical and organizational measures to protect the security of your personal information, including:
Transmission encryption (SSL/TLS)
Access control
Regular security assessments
Staff privacy protection training
Please note that Internet transmission is not completely secure, and we cannot guarantee absolute security of your information.
8. Third-Party Links
Our Website may contain links to third-party Websites. We are not responsible for the content or privacy practices of these Websites. We encourage you to read the privacy policies of any third-party Websites you visit.
9. Children’s Privacy
Our Website is designed for business clients and is not intended for children. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated policies will be published on the Website, and we will provide additional notice for material changes. We encourage you to review this Policy periodically for the latest information.
11. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:https://nutralighting-com/contact.html